![]() Please remember that it is best to only carry out this step under instruction from one of CTR's technical engineers. Instructions on how to re-download your laser machines system configuration file can be found here. How to re-load your system configuration (syscfg.ini) file Some files, such as DXF, are acceptable for both engraving and cutting, but some files can only be used for engraving and cannot be cut. When using different design packages to create files to cut and engrave with your laser machine, it is important to choose / export as a compatible file type for the process you are looking to achieve. What files types can I use to cut and engrave materials? Disable Driver Signature Enforcement (Windows 7, 8 and 10).Windows XP (straight install, no instructions required).Instructions on how to re-load the software onto the following operating systems can be found here ![]() If you are re-loading the software onto a new PC, please be aware that you need to continue using the SAME version of software on the new computer, as the software on your computer and the controller in your laser machine need to match to correspond correctly. For any instances where a computer system is being supplied by us, this will be clearly stated on the quotation. ![]() Your original laser machine quotation will outline information on the computer specification which is required for your laser machine. Operator user manual for laser software version 5.3. Communication broken for timeout error message. ![]()
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